Felixstowe is the UK’s busiest container port, handling around 40% of the country’s containerised trade. If you have goods arriving here – whether as less than container load (LCL) or full container load (FCL) – getting customs clearance right, first time, is essential.
Delays at the port cost money, disrupt supply chains and create unnecessary stress.
We specialise exclusively in sea freight customs clearance for LCL and FCL consignments arriving at Felixstowe port. Our experienced team manages the entire import declaration process on your behalf – accurately, efficiently and at a price that won’t catch you off guard.
The Port of Felixstowe handles millions of TEUs every year, making it one of the busiest and most complex container environments in Europe. It serves as the primary entry point for goods arriving from China, South East Asia, and the Far East — markets that account for a significant share of UK imports.
That volume and complexity means that processes and procedures for customs clearance Felixstowe are strictly enforced. Incomplete or inaccurate import declarations can result in holds, examinations, or financial penalties – all of which add time and cost to your supply chain. Working with a specialist customs clearance agent isn’t just convenient; at Felixstowe’s scale, it’s the smart commercial decision.
Working exclusively with LCL and FCL sea freight consignments, this isn't a side offering - it's all we do. This means a depth of expertise you won't find at a general freight forwarder.
We aim to submit declarations ahead of vessel arrival wherever possible, reducing port dwell time and minimising the risk of storage charges building up against your shipment.
No hidden fees, no unexpected charges. We provide clear quotes upfront so you can plan your import costs with confidence.
From Felixstowe to anywhere in the UK - we handle the full journey if you need us to, through a reliable network of carriers suited to every consignment size.
You will always know the status of your clearance. We keep you updated at every key stage and respond promptly to queries.
Less than Container Load (LCL) shipments arrive consolidated with other importer's cargo and are typically deconsolidated at a Container Freight Station (CFS) before customs entry is completed. This process requires precise coordination and a clear understanding of documentation requirements.
We handle LCL customs clearance at Felixstowe with the same attention to detail we apply to every shipment, regardless of size. Whether you're importing a small consignment of goods for the first time or managing regular LCL movements as part of an established supply chain, we'll ensure your cargo clears customs quickly and moves on without unnecessary hold ups.
Full Container Load (FCL) shipments - whether a 20ft, 40ft or 45ft container - require a customs entry to be lodged and accepted before the container can be released from port. Timing is everything. Port storage charges accumulate quickly at Felixstowe and any delays in clearance directly increase your costs.
Our team works proactively on FCL entries, aiming to have your declaration submitted and accepted well ahead of vessel arrival wherever documentation allows. We flag potential issues early and communicate clearly throughout - so you always know where your shipment stands.
Once your goods have cleared customs at Felixstowe, the next step is getting them to their final destination. We can arrange onward delivery to anywhere in the UK through our trusted network of carriers - covering everything from a single pallet to a full container load.
Whether you need a tail-lift delivery to a residential address, a kerbside delivery to a commercial premises or a full container load delivered to a warehouse, we can organise it. Just let us know your delivery requirements when you submit your enquiry and we'll include everything in your quote.
To prepare your import declaration, we will typically need the following documentation from you or your supplier.
Not sure what you have or what’s missing? Send us what you’ve got and we’ll let you know exactly what’s needed.
Showing the Seller, Buyer, goods description, quantity and value.
Detailing how the goods are packed, providing details such as gross weights, number of packages and dimensions of the shipment.
The shipping document issued by the carrier.
Certificates of Origin, Health Certificates, Import Licences (depending on the commodity)
Your UK Economic Operator Registration and Identification number (we can advise if you don’t have one)
Submit an enquiry using the quote button below and a member of the team will come back to you promptly.